Managed Zulip, looked after for you
Zulip organises chat in topics. It has several parts, such as a database, a cache and a queue, and it needs working email and regular updates.
Zulip: what we look after
- Zulip installed with the official installer, behind HTTPS
- PostgreSQL and the queue services watched
- Outgoing and incoming email settings checked
- Backups of the database and uploads
When Zulip goes wrong
- Notification emails that do not arrive
- An upgrade that stops half way
- Search that is slow on a large history
Who uses managed Zulip
Teams that work across time zones and want threaded chat.
What it needs
4 GB of RAM or more and a supported Ubuntu or Debian system.
What we check first
Before we change anything on a new Zulip setup, we look at these, and we tell you what we found in plain words:
- The outgoing and incoming mail settings and a delivered test message
- The date of the last backup and the version of Zulip
- Whether the push notification connection works
From order to a watched Zulip setup
Zulip is part of every managed plan. Besides what is listed above, each plan includes outside checks every minute, off-server backups, security hardening and a team that answers your tickets. The price counts servers, not apps.
Tell us what you run
Order a managed plan and list your servers and the apps on them, or write to us first with questions.
We look before we touch
We check what is installed, what is out of date and what is not backed up, and tell you in plain words.
Backups and watching first
Backups and outside checks are set up before any change, so we can always go back.
Then the steady work
Updates, security, tuning and fixes follow, and you can ask us anything by ticket.
Plans start at ₹1,999 a month for one server. GST is added at checkout. See all managed plans.
Zulip support: your questions answered
Do you handle the mobile app push setup?
Yes. We check the push notification service connection after installing.
Can you import from Slack?
Zulip can import Slack exports. We prepare the server and help you run it.
Is Zulip covered by the managed plans?
Yes. The managed plans count servers, not applications, so Zulip on your server is covered with no extra price per app. Plans start at ₹1,999 a month for one server, and GST is added at checkout.
Other files and teamwork we look after
Nextcloud
Managed Nextcloud support, included in every plan.
ownCloud
Managed ownCloud support, included in every plan.
Seafile
Managed Seafile support, included in every plan.
Mattermost
Managed Mattermost support, included in every plan.
Rocket.Chat
Managed Rocket.Chat support, included in every plan.
All managed applications
See the full list of about 150 applications, and ask about anything that is not listed.
Get Zulip looked after
Choose a managed plan and tell us which servers and apps to look after.