Managed Mattermost, looked after for you
Mattermost is team chat that you control. Because it holds messages and files, it needs a proper database, HTTPS, updates and backups.
Mattermost: what we look after
- Mattermost installed behind HTTPS with PostgreSQL or MySQL
- Updates with a database backup first
- File storage on disk or S3-compatible storage, backed up
- Notification email checked
When Mattermost goes wrong
- Mobile push notifications that do not arrive
- Slow search on a large database
- An upgrade that fails on an unsupported database version
Who uses managed Mattermost
Teams that want private chat with channels, files and integrations.
What it needs
PostgreSQL or MySQL, a reverse proxy with WebSocket support and 2 GB of RAM or more for a small team.
What we check first
Before we change anything on a new Mattermost setup, we look at these, and we tell you what we found in plain words:
- Mattermost version
- Database and file storage
- Push notification setup
- Backups
From order to a watched Mattermost setup
Mattermost is part of every managed plan. Besides what is listed above, each plan includes outside checks every minute, off-server backups, security hardening and a team that answers your tickets. The price counts servers, not apps.
Tell us what you run
Order a managed plan and list your servers and the apps on them, or write to us first with questions.
We look before we touch
We check what is installed, what is out of date and what is not backed up, and tell you in plain words.
Backups and watching first
Backups and outside checks are set up before any change, so we can always go back.
Then the steady work
Updates, security, tuning and fixes follow, and you can ask us anything by ticket.
Plans start at ₹1,999 a month for one server. GST is added at checkout. See all managed plans.
Mattermost support: your questions answered
Do push notifications work on a self-hosted server?
Yes, through a push proxy. We set it up and check that it reaches phones.
Can you import from Slack?
Mattermost can import Slack exports. We prepare the server and help you run the import.
Is Mattermost covered by the managed plans?
Yes. The managed plans count servers, not applications, so Mattermost on your server is covered with no extra price per app. Plans start at ₹1,999 a month for one server, and GST is added at checkout.
Other files and teamwork we look after
Nextcloud
Managed Nextcloud support, included in every plan.
ownCloud
Managed ownCloud support, included in every plan.
Seafile
Managed Seafile support, included in every plan.
Rocket.Chat
Managed Rocket.Chat support, included in every plan.
Zulip
Managed Zulip support, included in every plan.
All managed applications
See the full list of about 150 applications, and ask about anything that is not listed.
Get Mattermost looked after
Choose a managed plan and tell us which servers and apps to look after.