Managed Rocket.Chat, looked after for you
Rocket.Chat uses MongoDB and several services, and memory use grows with users. We tune it and keep the messages safe.
Rocket.Chat: what we look after
- Rocket.Chat install, with a replica set for MongoDB
- Updates with a backup first
- Reverse proxy, HTTPS and WebSocket settings
- MongoDB and file upload backups
When Rocket.Chat goes wrong
- Chat that disconnects because the proxy drops WebSockets
- MongoDB running without a replica set
- Growing storage from uploads
Who uses managed Rocket.Chat
Companies that run team chat and customer chat on their own server.
What it needs
MongoDB as a replica set, Node.js or Docker, and 2 GB of RAM or more.
What we check first
Before we change anything on a new Rocket.Chat setup, we look at these, and we tell you what we found in plain words:
- Rocket.Chat version
- MongoDB replica set state
- Proxy and WebSocket settings
- Upload storage
From order to a watched Rocket.Chat setup
Rocket.Chat is part of every managed plan. Besides what is listed above, each plan includes outside checks every minute, off-server backups, security hardening and a team that answers your tickets. The price counts servers, not apps.
Tell us what you run
Order a managed plan and list your servers and the apps on them, or write to us first with questions.
We look before we touch
We check what is installed, what is out of date and what is not backed up, and tell you in plain words.
Backups and watching first
Backups and outside checks are set up before any change, so we can always go back.
Then the steady work
Updates, security, tuning and fixes follow, and you can ask us anything by ticket.
Plans start at ₹1,999 a month for one server. GST is added at checkout. See all managed plans.
Rocket.Chat support: your questions answered
Can Rocket.Chat run on a small server?
For a small team yes. We size it with you and watch memory use.
Do you set up omnichannel or live chat?
We prepare the server and services. Configuring the channels inside the app is done by your admin.
Is Rocket.Chat covered by the managed plans?
Yes. The managed plans count servers, not applications, so Rocket.Chat on your server is covered with no extra price per app. Plans start at ₹1,999 a month for one server, and GST is added at checkout.
Other files and teamwork we look after
Nextcloud
Managed Nextcloud support, included in every plan.
ownCloud
Managed ownCloud support, included in every plan.
Seafile
Managed Seafile support, included in every plan.
Mattermost
Managed Mattermost support, included in every plan.
Zulip
Managed Zulip support, included in every plan.
All managed applications
See the full list of about 150 applications, and ask about anything that is not listed.
Get Rocket.Chat looked after
Choose a managed plan and tell us which servers and apps to look after.