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Managed OnlyOffice, looked after for you

OnlyOffice Docs lets people edit documents in the browser. It needs a good amount of memory, HTTPS and a working link to the app that stores the files.

What we handle

OnlyOffice: what we look after

  • OnlyOffice Document Server installed behind HTTPS
  • Connector set up with Nextcloud, ownCloud or another app
  • Secret keys and network access set so only your app can use it
  • Memory and update checks
Problems we fix

When OnlyOffice goes wrong

  • Documents that fail to open because the connector is wrong
  • Out-of-memory errors with many editors
  • The server open for anyone to use
Who it suits

Who uses managed OnlyOffice

Teams that want browser-based Office editing with their own file service.

What it needs

4 GB of RAM or more, Docker or packages, and HTTPS.

First look

What we check first

Before we change anything on a new OnlyOffice setup, we look at these, and we tell you what we found in plain words:

  • The connector settings and the secret key shared with your file app
  • Whether only your app can reach the document server
  • The memory available compared with the number of editors
How it works

From order to a watched OnlyOffice setup

OnlyOffice is part of every managed plan. Besides what is listed above, each plan includes outside checks every minute, off-server backups, security hardening and a team that answers your tickets. The price counts servers, not apps.

01

Tell us what you run

Order a managed plan and list your servers and the apps on them, or write to us first with questions.

02

We look before we touch

We check what is installed, what is out of date and what is not backed up, and tell you in plain words.

03

Backups and watching first

Backups and outside checks are set up before any change, so we can always go back.

04

Then the steady work

Updates, security, tuning and fixes follow, and you can ask us anything by ticket.

Plans start at ₹1,999 a month for one server. GST is added at checkout. See all managed plans.

FAQ

OnlyOffice support: your questions answered

How many people can edit at the same time?

It depends on the edition and the server. The free edition has connection limits, which we explain before you start.

Can it run on the same server as Nextcloud?

For small teams yes. Larger teams do better with a separate server.

Is OnlyOffice covered by the managed plans?

Yes. The managed plans count servers, not applications, so OnlyOffice on your server is covered with no extra price per app. Plans start at ₹1,999 a month for one server, and GST is added at checkout.

More

Other files and teamwork we look after

APP

Nextcloud

Managed Nextcloud support, included in every plan.

APP

ownCloud

Managed ownCloud support, included in every plan.

APP

Seafile

Managed Seafile support, included in every plan.

APP

Mattermost

Managed Mattermost support, included in every plan.

APP

Rocket.Chat

Managed Rocket.Chat support, included in every plan.

ALL

All managed applications

See the full list of about 150 applications, and ask about anything that is not listed.

Get OnlyOffice looked after

Choose a managed plan and tell us which servers and apps to look after.