Managed Medusa, looked after for you
Medusa is a headless commerce back end built on Node.js. The store front, the admin and the API each run as processes, and they need steady care to stay up.
Medusa: what we look after
- Medusa server and admin run as services behind HTTPS
- PostgreSQL and Redis tuned and backed up
- Node.js and dependency updates with a way back
- Monitoring of the API and store front
When Medusa goes wrong
- A store front that shows errors when the API is down
- Redis memory pressure from queues
- A build that fails on a small server
Who uses managed Medusa
Teams that build headless shops with a Node.js back end.
What it needs
Node.js LTS, PostgreSQL, Redis and 2 to 4 GB of RAM.
What we check first
Before we change anything on a new Medusa setup, we look at these, and we tell you what we found in plain words:
- How the server and admin processes are started and restarted
- The health of PostgreSQL and Redis, and the date of the last backup
- How much memory a build takes compared with the server you have
From order to a watched Medusa setup
Medusa is part of every managed plan. Besides what is listed above, each plan includes outside checks every minute, off-server backups, security hardening and a team that answers your tickets. The price counts servers, not apps.
Tell us what you run
Order a managed plan and list your servers and the apps on them, or write to us first with questions.
We look before we touch
We check what is installed, what is out of date and what is not backed up, and tell you in plain words.
Backups and watching first
Backups and outside checks are set up before any change, so we can always go back.
Then the steady work
Updates, security, tuning and fixes follow, and you can ask us anything by ticket.
Plans start at ₹1,999 a month for one server. GST is added at checkout. See all managed plans.
Medusa support: your questions answered
Can you host the store front as well?
Yes. A Next.js or similar front end can run on the same or a separate server.
How big a server does it need?
A small shop starts with 2 to 4 GB of RAM. We confirm before you order.
Is Medusa covered by the managed plans?
Yes. The managed plans count servers, not applications, so Medusa on your server is covered with no extra price per app. Plans start at ₹1,999 a month for one server, and GST is added at checkout.
Other online shops we look after
WooCommerce
Managed WooCommerce support, included in every plan.
Magento
Managed Magento support, included in every plan.
PrestaShop
Managed PrestaShop support, included in every plan.
OpenCart
Managed OpenCart support, included in every plan.
Shopware
Managed Shopware support, included in every plan.
All managed applications
See the full list of about 150 applications, and ask about anything that is not listed.
Get Medusa looked after
Choose a managed plan and tell us which servers and apps to look after.