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Managed PrestaShop, looked after for you

PrestaShop is a popular shop platform with many modules, and every module is one more thing that can break after an update. We keep the shop safe, fast and recoverable.

What we handle

PrestaShop: what we look after

  • PrestaShop and module updates tested on a copy before the live shop changes
  • PHP and MySQL settings, caching and image optimisation
  • Order and customer email settings checked so messages arrive
  • Daily backups of files and database
Problems we fix

When PrestaShop goes wrong

  • A blank page after enabling a module
  • Slow product and checkout pages
  • Order emails that never reach customers
Who it suits

Who uses managed PrestaShop

Small and medium online shops, often with many modules.

What it needs

PHP and MySQL matching the PrestaShop version, 2 GB of RAM or more for a busy shop, and a cache for images and pages.

First look

What we check first

Before we change anything on a new PrestaShop setup, we look at these, and we tell you what we found in plain words:

  • PrestaShop and module versions
  • PHP version against what the shop supports
  • Order email delivery
  • Backups and the state of the image cache
How it works

From order to a watched PrestaShop setup

PrestaShop is part of every managed plan. Besides what is listed above, each plan includes outside checks every minute, off-server backups, security hardening and a team that answers your tickets. The price counts servers, not apps.

01

Tell us what you run

Order a managed plan and list your servers and the apps on them, or write to us first with questions.

02

We look before we touch

We check what is installed, what is out of date and what is not backed up, and tell you in plain words.

03

Backups and watching first

Backups and outside checks are set up before any change, so we can always go back.

04

Then the steady work

Updates, security, tuning and fixes follow, and you can ask us anything by ticket.

Plans start at ₹1,999 a month for one server. GST is added at checkout. See all managed plans.

FAQ

PrestaShop support: your questions answered

Can you update PrestaShop 1.6 shops?

We can look after the server and tell you what a move to a current version needs. The migration of themes and modules is a separate project.

Is payment handled by you?

No. We keep the shop running. Your payment provider settings stay in your hands.

Is PrestaShop covered by the managed plans?

Yes. The managed plans count servers, not applications, so PrestaShop on your server is covered with no extra price per app. Plans start at ₹1,999 a month for one server, and GST is added at checkout.

More

Other online shops we look after

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Magento

Managed Magento support, included in every plan.

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OpenCart

Managed OpenCart support, included in every plan.

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Shopware

Managed Shopware support, included in every plan.

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Sylius

Managed Sylius support, included in every plan.

ALL

All managed applications

See the full list of about 150 applications, and ask about anything that is not listed.

Get PrestaShop looked after

Choose a managed plan and tell us which servers and apps to look after.