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Managed ERPNext, looked after for you

ERPNext runs on the Frappe bench with MariaDB, Redis and background workers. It is common with Indian businesses, and it needs careful updates and regular backups of both data and files.

What we handle

ERPNext: what we look after

  • Bench setup, supervisor processes and scheduler kept running
  • MariaDB tuning for your number of users
  • Version updates with a backup first, tried on a copy for larger changes
  • Daily backups of the site database and private and public files
Problems we fix

When ERPNext goes wrong

  • A scheduler that stopped, so emails and reminders stopped
  • Slow reports on a growing database
  • A broken update after custom apps were installed
Who it suits

Who uses managed ERPNext

Indian small and medium businesses that run accounts, stock, HR and sales in ERPNext.

What it needs

Frappe bench, MariaDB, Redis, supervisor and Nginx, with 4 GB of RAM or more for a small team. Scheduler jobs must run all the time.

First look

What we check first

Before we change anything on a new ERPNext setup, we look at these, and we tell you what we found in plain words:

  • Frappe and ERPNext versions
  • Scheduler and background worker state
  • Database size and backups
  • Custom apps installed
How it works

From order to a watched ERPNext setup

ERPNext is part of every managed plan. Besides what is listed above, each plan includes outside checks every minute, off-server backups, security hardening and a team that answers your tickets. The price counts servers, not apps.

01

Tell us what you run

Order a managed plan and list your servers and the apps on them, or write to us first with questions.

02

We look before we touch

We check what is installed, what is out of date and what is not backed up, and tell you in plain words.

03

Backups and watching first

Backups and outside checks are set up before any change, so we can always go back.

04

Then the steady work

Updates, security, tuning and fixes follow, and you can ask us anything by ticket.

Plans start at ₹1,999 a month for one server. GST is added at checkout. See all managed plans.

FAQ

ERPNext support: your questions answered

Do you handle GST and India-specific apps?

We keep the server and the installed apps updated and backed up. Configuring GST and accounting inside ERPNext is done by your accountant or implementation partner.

Can you move ERPNext from a cloud plan to my own server?

Yes. We restore a backup on your server, check logins and key documents, and switch over at a time that suits you.

Is ERPNext covered by the managed plans?

Yes. The managed plans count servers, not applications, so ERPNext on your server is covered with no extra price per app. Plans start at ₹1,999 a month for one server, and GST is added at checkout.

More

Other business and erp we look after

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Dolibarr

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SuiteCRM

Managed SuiteCRM support, included in every plan.

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EspoCRM

Managed EspoCRM support, included in every plan.

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Invoice Ninja

Managed Invoice Ninja support, included in every plan.

ALL

All managed applications

See the full list of about 150 applications, and ask about anything that is not listed.

Get ERPNext looked after

Choose a managed plan and tell us which servers and apps to look after.