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Managed Prometheus, looked after for you

Prometheus collects metrics from your servers and apps. Retention, disk use and good alert rules decide whether it helps or becomes another thing to repair.

What we handle

Prometheus: what we look after

  • Prometheus and node exporter set up for your servers
  • Retention and disk use planned for the data you keep
  • Alertmanager rules for disk, memory, load and service failures
  • Backups of the configuration and rules
Problems we fix

When Prometheus goes wrong

  • A disk that fills with metrics
  • Too many noisy alerts
  • Exporters that stop reporting without anyone noticing
Who it suits

Who uses managed Prometheus

Teams that collect metrics from servers and applications.

What it needs

RAM and disk that depend on the number of series and the retention time.

First look

What we check first

Before we change anything on a new Prometheus setup, we look at these, and we tell you what we found in plain words:

  • Targets and exporters
  • Retention and disk
  • Alert rules
  • Configuration backup
How it works

From order to a watched Prometheus setup

Prometheus is part of every managed plan. Besides what is listed above, each plan includes outside checks every minute, off-server backups, security hardening and a team that answers your tickets. The price counts servers, not apps.

01

Tell us what you run

Order a managed plan and list your servers and the apps on them, or write to us first with questions.

02

We look before we touch

We check what is installed, what is out of date and what is not backed up, and tell you in plain words.

03

Backups and watching first

Backups and outside checks are set up before any change, so we can always go back.

04

Then the steady work

Updates, security, tuning and fixes follow, and you can ask us anything by ticket.

Plans start at ₹1,999 a month for one server. GST is added at checkout. See all managed plans.

FAQ

Prometheus support: your questions answered

Do I need Prometheus if you already monitor my server?

Not always. Our own checks cover uptime and health. Prometheus is for teams that want their own detailed metrics and dashboards.

Can you monitor custom apps?

Yes, if the app exposes metrics, or through exporters for common software.

Is Prometheus covered by the managed plans?

Yes. The managed plans count servers, not applications, so Prometheus on your server is covered with no extra price per app. Plans start at ₹1,999 a month for one server, and GST is added at checkout.

More

Other monitoring and analytics we look after

APP

Uptime Kuma

Managed Uptime Kuma support, included in every plan.

APP

Grafana

Managed Grafana support, included in every plan.

APP

Zabbix

Managed Zabbix support, included in every plan.

APP

Netdata

Managed Netdata support, included in every plan.

APP

Matomo

Managed Matomo support, included in every plan.

ALL

All managed applications

See the full list of about 150 applications, and ask about anything that is not listed.

Get Prometheus looked after

Choose a managed plan and tell us which servers and apps to look after.