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Managed Moodle, looked after for you

Moodle serves students at fixed times, such as exams and course starts, and it breaks when cron stops or the database is slow. We tune and watch it for those busy hours.

What we handle

Moodle: what we look after

  • Moodle version and plugin updates, tested on a copy first
  • Cron, caching with Redis or Memcached and PHP-FPM tuned for many users
  • Database tuning and backups of moodledata
  • Capacity checks before exam days
Problems we fix

When Moodle goes wrong

  • Quiz attempts that fail under load
  • Cron that stopped, so grades and emails stop
  • A moodledata folder that fills the disk
Who it suits

Who uses managed Moodle

Schools, training companies and universities that run online courses and exams.

What it needs

PHP, a database such as PostgreSQL or MariaDB, Redis or Memcached, and enough RAM and CPU for the number of students online at the same time.

First look

What we check first

Before we change anything on a new Moodle setup, we look at these, and we tell you what we found in plain words:

  • Moodle version and plugins
  • Cron frequency
  • Size of the moodledata folder and the database
  • Planned busy days such as exams
How it works

From order to a watched Moodle setup

Moodle is part of every managed plan. Besides what is listed above, each plan includes outside checks every minute, off-server backups, security hardening and a team that answers your tickets. The price counts servers, not apps.

01

Tell us what you run

Order a managed plan and list your servers and the apps on them, or write to us first with questions.

02

We look before we touch

We check what is installed, what is out of date and what is not backed up, and tell you in plain words.

03

Backups and watching first

Backups and outside checks are set up before any change, so we can always go back.

04

Then the steady work

Updates, security, tuning and fixes follow, and you can ask us anything by ticket.

Plans start at ₹1,999 a month for one server. GST is added at checkout. See all managed plans.

FAQ

Moodle support: your questions answered

Can Moodle take a big exam day?

It can if it is sized and tuned for it. We check memory, workers and database settings ahead of time and tell you if the server needs more power.

Do you back up course files?

Yes. The database and the moodledata folder are both included, because a Moodle restore needs both.

Is Moodle covered by the managed plans?

Yes. The managed plans count servers, not applications, so Moodle on your server is covered with no extra price per app. Plans start at ₹1,999 a month for one server, and GST is added at checkout.

More

Other learning and community we look after

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Chamilo

Managed Chamilo support, included in every plan.

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Discourse

Managed Discourse support, included in every plan.

APP

Flarum

Managed Flarum support, included in every plan.

APP

phpBB

Managed phpBB support, included in every plan.

APP

MyBB

Managed MyBB support, included in every plan.

ALL

All managed applications

See the full list of about 150 applications, and ask about anything that is not listed.

Get Moodle looked after

Choose a managed plan and tell us which servers and apps to look after.